FAQ & Support
Questions, answered
Plain answers about readings, credits, your data and the app.
What is Lumara Tarot?
Lumara Tarot is an AI tarot app with 78 original illustrated cards. Choose Daily Insight or a three-card spread for Love, Relationships or Career, draw your cards, and read a structured AI interpretation in English or Simplified Chinese.
Can it predict the future?
No. Readings are for entertainment and self-reflection. They do not predict or guarantee outcomes and are not a substitute for medical, mental-health, legal, financial or other professional advice.
How do credits work?
Readings use credits: Daily Insight uses 1 credit and a three-card spread uses 2. Your free allowance refreshes to 10 credits every 7 days. If a reading fails after credits are charged, they are refunded automatically. Optional subscriptions add more credits.
Do I need to sign up?
No. Lumara Tarot doesn't use email or password sign-up: the app creates a pseudonymous account on your device.
Where is my reading history stored?
On your device, until you delete it, clear the app's data or uninstall the app. So the app can reconnect to a reading, a generated reading may also be cached on our servers for about 24 hours, and reading metadata is kept for up to 30 days.
Which languages are supported?
The app and its readings are available in English and Simplified Chinese.
Where can I get the app?
How do I manage or cancel a subscription?
Subscriptions are handled by Google Play: open Google Play → Profile → Payments & subscriptions → Subscriptions to manage or cancel. Deleting the app or your account does not cancel a subscription.
How do I delete my data?
In the app, go to Profile → Settings → Delete account, confirm, then type DELETE. Without the app, follow the steps on our account deletion page.
Delete accountHow do I report a reading?
If an AI reading seems unsafe or inappropriate, tap “Report this AI reading” on the reading. You can add an optional comment, and the app shows the report's status.
Still need help?
Email us and we will get back to you.
support@lumaratarot.com