Lumara Tarot is provided by 上海咕唧呀设计策划有限公司 (Shanghai Guqiya Design And Planning Co., Ltd). Lumara Tarot does not use email or password sign-up: the app creates a pseudonymous account on your device.
Option 1: Delete in the app (fastest)
- Open Lumara Tarot on your Android device.
- Go to Profile → Settings → Delete account.
- Confirm, then type DELETE to finish.
Deletion starts immediately. The account is locked while it is processed and its server-side data is removed when processing completes.
Option 2: Request deletion by email
If you no longer have the app, email support@lumaratarot.com with the subject “Account deletion request”. Because accounts are pseudonymous, include anything that lets us find yours:
- For a purchase or subscription: the Google Play order number (it starts with GPA. and appears in your Google Play receipt email).
- The approximate date you started using the app.
We reply within 30 days. If we cannot match a request to an account, we will tell you; in that case no server-side data can be tied to you, and uninstalling the app removes the data stored on your device.
What is deleted
- Your pseudonymous account, credit balance, and subscription link.
- Reading history and reading metadata stored on our servers.
- AI content reports you submitted.
- The hashed Android ID stored with your account.
- Data on your device, when you delete in the app or uninstall it.
What may be kept, and for how long
- A security record that the account was deleted (no reading content), for up to 365 days, to prevent the deleted account from being reused.
- The free-credit abuse-prevention record keyed by a hashed Android ID, for up to 7 days after the most recent free grant.
- Purchase and subscription records held by Google Play and RevenueCat, as required for accounting, disputes, and platform rules.
Subscriptions
Deleting your account does not cancel a Google Play subscription. Cancel it first in Google Play → Profile → Payments & subscriptions → Subscriptions.
Contact
Operator: 上海咕唧呀设计策划有限公司 (Shanghai Guqiya Design And Planning Co., Ltd)
Registered address: 1-2/F, Building 4, No. 1628 Lizheng Road, Lingang New Area, China (Shanghai) Pilot Free Trade Zone, Shanghai 200000, China
Phone: +86 185 0167 2802 · Email:
support@lumaratarot.com